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Mobile Patrol Officer – Hertford

Hertford £9.50 an hour

Horizon Parking have a vacancy for the role of a Mobile Patrol Officer to patrol around a number of car parks.

We are the UK’s fastest growing parking management company and we manage over 2,500 UK car parks for clients in public and private sectors from leisure, retail, residential, education, transport and healthcare.

The role will involve working outdoors. No experience is required as full training will be provided; however, customer service experience is highly advantageous. The successful applicant will need to be confident in using a hand-held device for issuing parking tickets to vehicles that contravene the operational procedures of the car parks. Full uniform will be provided.

You must have a driving licence to apply.

Location: Hertford and surrounding areas

Pay: £9.50 an hour

Hours: 40 hours over 5 days Mondays to Sundays

Benefits:

  • Company car
  • Health Shield Membership
  • Discount Scheme
  • 20 days holiday plus a further day for birthdays
  • Pension

Responsibilities:

  • Patrol car parks in accordance to company procedures and policies.
  • Build professional relationships with site management teams and maintain a good image when dealing with third parties.
  • Check if parking equipment is in working order.
  • Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
  • Improve accessibility for all site users.
  • Protection of disabled spaces.
  • Management of abuse of parking facilities.
  • Issue parking tickets to drivers of vehicles that breach the terms and conditions of the car park.
  • Provide excellent customer services and assist customers as and when required.
  • Accurate and immediate reporting of all incidents and faults to the Line Manager.
  • Carry out duties in line with company health and safety policies and follow safe working practices.
  • Carry out any other tasks and instructions as and when required.

Requirements:

  • Ability to drive (and hold a current driving licence).
  • Good analytical/problem solving skills.
  • Excellent interpersonal/networking skills and strong customer service skills.
  • Good verbal and listening communications skills.
  • Effective time management skills.
  • Basic IT, literacy and numeracy skills.
  • Pro-active and self-motivated.
  • Management of own timekeeping and attendance.
  • A good understanding of role and requirements of our customers.
  • A sensitive and practical approach to enforcement at site and an understanding of the diversity of our customers and colleagues.
  • A good understanding of our company values, policies and procedures.

If you believe you have the skills and experience necessary, then please apply online today.

 

 

 


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