Frequently Asked Questions
Appeal a Parking Charge Notice
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Permit Parking - Horizon Parking

How does it work?

We will issue all authorised vehicles with a permit or alternatively manage your parking area using a web based white list. Your Horizon Parking attendant will patrol your parking area regularly and where appropriate will issue a warning or Parking Charge Notice (PCN) to those in breach of your parking restrictions.

Our Permit Parking solution will help you to generate revenue from your parking areas or simply allow you to protect your spaces from misuse. We can provide a full turnkey solution from installation of the signage through to enforcement and ongoing customer support and appeals service.

Our management approach can be tailored to individual site requirements and provides a flexible approach to enforcement, allowing you to set and change the parking restrictions and more importantly retain control over these restrictions.

  • We will
  • Undertake a free no obligation site survey and provide a detailed management proposal
  • Handle the entire system’s administration for you – including the counting, banking and reconciliation of all revenue from sale of permits
  • Provide full end-to-end management of permit distribution and renewals
  • Install the signage setting out parking terms and conditions
  • Provide a fully trained attendant to monitor and enforce parking conditions
  • Provide a customer support team to assist with queries, cancellations and appeals
  • The Benefits
  • Allows you to issue warnings or PCNs while the driver is present – so issues can be resolved on the spot
  • Flexible permit system, allowing you to exempt vehicles using either a white list or a variety of different permit solutions
  • Management tailored to your needs, with a choice of permanent or mobile patrols
  • Attendant acts as a visible deterrent when on-site
  • Lease or Buy

    We can help you turn an idle land asset into a profit centre.

  • Permit Parking

    A simple management solution to control misuse or generate revenue from your parking areas.

  • Self Ticketing

    A free management solution, allowing you to retain total control your parking areas – with our guidance and support.

  • Specialist Parking

    An effective management solution to help you ensure that you specialist bays are always available for those who need them.

  • Car Park Design

    We can help you get the most out of your parking areas through great design.

  • Park, Shop & Pay

    A flexible management solution that allows customers to park, shop and pay on their terms.

  • Pay & Display

    A traditional management solutions to generate revenue and protect your spaces from misuse.

  • ANPR

    A reliable management solution to enhance compliance and help you maximise the turnover of your spaces.

  • Marshalling

    A customer-friendly approach for managing seasonal or event parking during busy periods.

  • Attendant

    A well understood management solution to help you improve the turnover of your spaces with the personal touch.