Frequently Asked Questions
Appeal a Parking Charge Notice
Pay a Parking Charge Notice


Pay & Display - Horizon Parking

How does it work?

On arrival, your customers will simply purchase a ticket from the pay and display machine and display it in their vehicle. Our attendant will patrol your parking area regularly, assisting customers and, where appropriate will issue a warning or Parking Charge Notice (PCN) to those in breach of your parking restrictions.

Our Pay & Display solution will help you to generate revenue from your parking areas, whilst protecting your spaces from misuse. Our machines can be set up to issue refund vouchers to allow your customers to obtain a refund of their parking fee when they shop with you. We can provide a full turnkey solution from installation, commissioning and operation through to enforcement, ongoing maintenance and a customer support and appeals service.

Our management approach can be tailored to individual site requirements and provides a flexible approach to enforcement, allowing you to set and change the parking restrictions and more importantly retain control over these restrictions.

  • We will
  • Undertake a free no-obligation site survey and provide a detailed management proposal
  • Provide a fully trained attendant to monitor and enforce the conditions of parking
  • Install the signage setting out parking terms and conditions
  • Provide statistical and financial reporting on your car park
  • Provide a customer support team to assist with queries, cancellations and appeals
  • Count, bank and reconcile all parking income
  • The benefits
  • Our attendant will be on hand to help and advise customers
  • Widely used and easy for people to understand
  • Allows us to issue PCNs directly to vehicles – so issues can be resolved on the spot
  • Management can be tailored to your requirements and delivered through either permanent or mobile patrols
  • Convenient multiple payment options including cash, card, Chip & Pin, Wave & Pay or Pay by Phone
  • Allows you to offer free parking – either as a free parking period or using a two-part ticket refund
  • Flexible permit system, allowing you to exempt vehicles using either a white list or a variety of different permit solutions
  • Lease or Buy

    We can help you turn an idle land asset into a profit centre.

  • Permit Parking

    A simple management solution to control misuse or generate revenue from your parking areas.

  • Self Ticketing

    A free management solution, allowing you to retain total control your parking areas – with our guidance and support.

  • Specialist Parking

    An effective management solution to help you ensure that you specialist bays are always available for those who need them.

  • Car Park Design

    We can help you get the most out of your parking areas through great design.

  • Park, Shop & Pay

    A flexible management solution that allows customers to park, shop and pay on their terms.

  • Pay & Display

    A traditional management solutions to generate revenue and protect your spaces from misuse.

  • ANPR

    A reliable management solution to enhance compliance and help you maximise the turnover of your spaces.

  • Marshalling

    A customer-friendly approach for managing seasonal or event parking during busy periods.

  • Attendant

    A well understood management solution to help you improve the turnover of your spaces with the personal touch.