Frequently Asked Questions
Appeal a Parking Charge Notice
Pay a Parking Charge Notice


I entered the incorrect vehicle registration

I entered the incorrect vehicle registration when making payment

Please keep proof of payment as you may receive a Parking Charge.

Full details of how to appeal a Parking Charge can be found at

If you would like to appeal the Parking Charge you can do so via an appeals form available on this website at or by post to the address below.

All correspondence must include the Parking Charge reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence.

Supporting Information

Appeals Department, Horizon Parking Ltd, Finitor House, 2 Hanbury Road, Chelmsford, Essex CM1 3AE

  • Lease or Buy

    We can help you turn an idle land asset into a profit centre.

  • Permit Parking

    A simple management solution to control misuse or generate revenue from your parking areas.

  • Self Ticketing

    A free management solution, allowing you to retain total control your parking areas – with our guidance and support.

  • Specialist Parking

    An effective management solution to help you ensure that you specialist bays are always available for those who need them.

  • Car Park Design

    We can help you get the most out of your parking areas through great design.

  • Park, Shop & Pay

    A flexible management solution that allows customers to park, shop and pay on their terms.

  • Pay & Display

    A traditional management solutions to generate revenue and protect your spaces from misuse.

  • ANPR

    A reliable management solution to enhance compliance and help you maximise the turnover of your spaces.

  • Marshalling

    A customer-friendly approach for managing seasonal or event parking during busy periods.

  • Attendant

    A well understood management solution to help you improve the turnover of your spaces with the personal touch.