Frequently Asked Questions
Appeal a Parking Charge
Pay a Parking Charge

I have received a letter from a debt recovery company regarding a Parking Charge

If the Parking Charge remains unpaid your details may be passed to a Debt Recovery company to recover the amount due. Once you have received correspondence from a Debt Recovery company you should correspond with them directly regarding the Parking Charge.

If you have not received previous correspondence from Horizon Parking, please note your data is provided to us by DVLA or by the registered keeper or hirer of the vehicle.

If you change address, it is your legal responsibility to update any V5 vehicle registration documents to your current address. If you have not done this any correspondence relating to your vehicle may have been sent to a previous address.