Frequently Asked Questions
Appeal a Parking Charge
Pay a Parking Charge

How do you obtain my personal details?

As a member of the British Parking Association and the Approved Operator Scheme we are able to request details of the registered keeper of a vehicle directly from DVLA. Regulation 27 of the Road Vehicles (Registration and Licensing) Regulations 2002 requires the DVLA to release information from its vehicle register to anybody who demonstrates ‘reasonable cause’ to have information made available to them.

A breach of terms and conditions of parking on private land is designated as ‘reasonable cause’.

If you were driving someone else’s car or had a hire car or courtesy car, your details may have been provided to us by the person who is the registered keeper of the vehicle.