Frequently Asked Questions
Appeal a Parking Charge Notice
Pay a Parking Charge Notice

Complaints

The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge. If you wish to appeal a Parking Charge you can do so at https://horizonparking.co.uk/appeal-a-parking-charge-notice/

Our complaints procedure can be found at https://horizonparking.co.uk/complaints-procedure/

I want to make a formal complaint

  • Lease or Buy

    We can help you turn an idle land asset into a profit centre.

  • Permit Parking

    A simple management solution to control misuse or generate revenue from your parking areas.

  • Self Ticketing

    A free management solution, allowing you to retain total control your parking areas – with our guidance and support.

  • Specialist Parking

    An effective management solution to help you ensure that you specialist bays are always available for those who need them.

  • Car Park Design

    We can help you get the most out of your parking areas through great design.

  • Park, Shop & Pay

    A flexible management solution that allows customers to park, shop and pay on their terms.

  • Pay & Display

    A traditional management solutions to generate revenue and protect your spaces from misuse.

  • ANPR

    A reliable management solution to enhance compliance and help you maximise the turnover of your spaces.

  • Marshalling

    A customer-friendly approach for managing seasonal or event parking during busy periods.

  • Attendant

    A well understood management solution to help you improve the turnover of your spaces with the personal touch.